General Terms & Conditions

Snow Leopard Adventures accepts no liability in respect of illness, personal injury or death or any loss/damage to the property of participant during the course of the trip, however caused.

We are proud of our safety record and we ensure it remains so by strict adherence to safety rules, by using state-of-the-art equipment and by refresher courses for our operations team. There are inherent risks involved in adventure sports. To make Snow Leopard Adventures trips safe yet exciting we empower our Trip Leaders and Adventure team to reserve the right to alter or cancel any trip depending upon the fitness level of participants and prevailing conditions.

  • All medical conditions and concerns need to be intimated as per the medical concerns form before commencement of any adventure activity.
  • Alcohol consumption is strictly prohibited at least 6 hours prior to commencement of any adventure activities.
  • Non-swimmers are permitted but may be restricted to certain sections of the river on the advice of the river guide/trip leader.
  • Persons suffering from weak heart conditions, epilepsy, expecting mothers or those with any serious ailment are not permitted to go rafting.
  • The lower age limit is 12 years for rafting
  • Guests are requested not to carry any valuables, expensive items or excess amount of money to the camp. If carrying valuables or excess money, please hand it over to the Camp Manager and please accept a receipt, as the tents cannot be locked.
  • Rafting/ Kayaking/ Canoeing activities on the Ganga River are subject to water conditions of the river.
  • All guests are requested to support our cause for the environment by adhering to ECO-LOGICAL code of conduct.

Payment and Bookings Terms

Please note

  • All reservations are confirmed after the full payment is received.
  • All packages are all inclusive of meals starting with lunch on day of arrival and ending with lunch on departure date.
  • Check in time is 1 PM on Day of arrival
  • Check out time on the last day is 12 PM. Guests are requested to vacate the tents at the checkout time but can use camp facilities till 3 PM
  • There will be an extra charge in case the guests check in/ checkout at any other time.
  • In case of a rafting trip on the day of arrival, the guests are advised to reach camp at 1300 hours
  • We regret we cannot compensate where performance of our duty is affected by force majeure, any incident which we or the supplier of the service(s) in question could not, even with all due care, anticipate or avoid. Such events may include war, terrorist activity, unexpected government acts, riots, civil strife, natural disaster, border closures, fire, road closures, pilferage, epidemics, quarantines, land and air travel, extreme weather conditions and other similar incidents beyond our capability to manage.
  • The company follows a no-refund policy. In case of cancellations due to genuine reasons, the amount paid will be adjusted against future trips.
  • Personal accident Insurance is advisable when booking an adventure tour. Persons not fit for trips due to heart disease, chronic illness, physical handicap, advanced pregnancy or mental illness are advised not to participate in rigorous travel programs. The insurance should cover death, injury, theft of the clients’ personal property and medical expenses. Activities with the greater risk such as White water rafting and Mountaineering should be covered.
  • It is MANDATORY for all guests to fill up a MEDICAL & LIABILITY WAIVER FORM before participating in the adventure activities.
  • Guests will be charged Single Tent Supplement in case they request for single tent.
  • There is no room service at the camp

Cancellation Clause

Prior information of any change in the number of guests or cancellations is mandatory. Snow Leopard Adventures P. Ltd reserves the right to levy service/ cancellation charges as per details below (Booking Amount 10% non refundable). If the cancellation is made:-

2 weeks in advance

1 weeks in advance

Less than a week

25% Cancellation charge

50% Cancellation charge

100% Cancellation charge

NO REFUNDS FOR NO SHOWS

ASSUMPTION OF RISK, RELEASE OF AND WAIVER LIABILITY, AND INDEMNITY

I acknowledge, agree, and represent that I understand the nature of the adventure activities I am about to undertake with Snow Leopard Adventures P. Ltd. and that these are physically and mentally demanding, involving stay in tented accommodation and travelling.

I am in good health and physically capable of participating in these activities and the Adventure Trip. As required, I have made known to Snow Leopard Adventures P. Ltd. any medical problems or dietary restrictions prior to the commencement of the Adventure Trip. The medical details submitted by me are complete and true.

Assumption of Risk: I am aware that the adventure trip may involve, but is not limited to, various activities including river rafting, kayaking, rock climbing, rappelling, trekking, biking, walking over difficult terrain, etc by day or by night.

Release and Waiver: I release Snow Leopard Adventures P. Ltd. and its directors, officers, employees, agents, volunteers and successors from any and all liability for, and waive any and all claims for, injury, loss, or damage in any way connected with my participation in the Adventure Trip.

I understand that accidents may occur during participation in the adventure trip and that participants may incur personal injuries including the possibility of permanent disability and death as well as property damage. I hereby assume all risks, known and unknown, foreseeable and unforeseeable, in any way connected with participation in the Adventure trip.

Indemnification: I agree to indemnify and to hold harmless Snow Leopard Adventures P. Ltd. and its directors, officers, employees, agents, volunteers and successors from any Claim, or any expense, including attorneys’ fees (including the cost of defending any Claim I might make, or that might be made on my behalf, that is released or waived by this instrument), in any way connected with a Claim.

Binding Effect: This instrument shall be binding upon me and upon all relatives, personal representatives, heirs, beneficiaries, and next of kin and shall inure to the benefit of Snow Leopard Adventures P. Ltd. and its directors, officers, employees, agents, volunteers and successors.

I understand that accidents may occur during participation in the adventure trip and that participants may incur personal injuries including the possibility of permanent disability and death as well as property damage. I hereby assume all risks, known and unknown, foreseeable and unforeseeable, in any way connected with participation in the Adventure trip.